If I had the legendary Genie at hand in a bottle and could wish anything for the software world, it would be that every company would match your level of service.
The West VA department of Tax and Revenue has successfully been using Viking products for almost two years and are pleased not only with the product, but with the service.
We are very pleased with VDE. It is easier for operators to use than our old system. It’s easier to move type around and more convenient for the office. In fact, we have seen easily a 10% increase in the amount of information we can process.
We have the option to OCR images, but we use Viking because it’s more accurate.
One of the main reasons we liked Viking is that they understand what data entry is. It’s not just entering data into spreadsheets or word processors. Viking knows that data entry is high-speed data capture. We have operators who key at the rate of 15,000-16,000 keystrokes per hour. Viking’s software was designed to accommodate that speed.
We’ve been using VDE for almost ten years, and I’m even more pleased now than I was when we first implemented it. We look forward to their annual upgrades because they always have something that saves us time or money.
We’re a very satisfied customer!
We have found Viking Software to be a model vendor. It is an excellent partner that delivers what it promises, when it is promised.